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Our policy

  • You can order any title from our Price List for next day despatch. The state of the Price List is given on the date indicated in the Price List and means the presence of the titles in our stock. If at the time of order the title is already out of stock or the ordered quantity exceeds the stock, we'll contact you on the subject of our further steps. We'll charge your Credit/Debit Card only in case the order is fulfilled. You can choose titles from our Description part. Such titles in case of absence in our stock are available for order with longer period of delivery. For non-Import items it is usually not more than 5 days.

  • You can make purchases immediately in our eSHOPs, which you can find in the part Virtual Shop. All Card payments are secure there.

  • Prices in GBP (Great Britain Pounds) do not include Packing and Postage (from GBP2.50 for UK for one item order, P&P depends on the weight of the parcel and the way it is sent). Prices in EUR and USD are given without Packing and Postage too.

  • Payment: Credit/Debit Cards (Visa, MasterCard, Visa Delta, Solo, Maestro, JCB, American Express, Diners Club International, no surcharges), Cash, Cheques, Bank Drafts, Telegraphic Transfers, Postal Orders, International Money Orders. Please make cheques payable to Sirin Limited. Payment by cheque may require sometimes the cheque to be cleared. Payment by Credit/Debit Cards is accepted now only in GB (UK) Pounds.

  • Credit Accounts for organisations are available (subject to our confirmation). We accept also Official Purchase Orders from organisations with the payment during 30 days from our invoice date (subject to our confirmation too).

  • Prices, stock and specification are correct at a time of updating these pages but subject to change without notice. Call to define more precisely (including P&P) or ask to send a Pro-Forma Invoice when ordering.

  • The prices (the value of a discount), terms and conditions of bulk sales can be discussed with us. Resellers are invited.

  • Our Bank references for your wire transfer (Telegraphic Transfer):

    Barclays Bank plc, Mayfair Group
    27 Regent Street, London SW1Y 4UB, UK

    Sort Code: 20-71-64
    Account Number: 80460168

  arro32e1.gif (1137 bytes)    Order Form


All information received from inquiries and orders is kept in secrecy and no personal information is kept on this web site, server or any computer that may be accessed through the phone line or network system.

Sirin Limited does not sell or share any personal information. Periodically, Sirin Limited may use the collected information from orders and inquiries to announce new products and promotions.

Return Policy

  • All goods are covered by the manufacturer's warranty.

  • Registration/warranty cards must be completed and returned to the manufacturer upon the product purchase.

  • Goods are not sold on a trial basis, please check specifications and compatibilities with our sales manager or the manufacturer before buying.

  • If, after purchase, you realise that the product is unsuitable, you can return it during fifteen days after purchase date ONLY in case it is unopened and as-new (if, for example, existing shrink wrap seal is not broken).

  • Due to copyright law we cannot accept opened software for return.

  • If your selection is defective in any way or incomplete, inform us immediately (not later than in ten days). Defective or incomplete software will be replaced or refunded (in case of absence in our stock) subject to return of the product with the receipt (invoice) and all original contents (including packaging).

Your statutory rights are not affected. We reserve the right to change these terms without notice.

Terms and Conditions

1.Each contract for supply goods and services by Sirin Ltd to its customers shall be on the terms and conditions. (Any such contract between Sirin Ltd and the Customer in any particular case is referred to as the Agreement.)


The Customer means the person or company whose order is accepted by Sirin Ltd, or who accepts a quotation from Sirin Ltd for the purchase and sale of Material or Services.

Material means items, products, components or software pre-packaged with its own licensed agreement.

Services includes services such as maintenance, support, training and not pre-packaged software to be provided by Sirin Ltd, which may also be subject to additional agreement between Sirin Ltd and the Customer, or a third licensor and the Customer.

3.Basis of the sale

Sirin Ltd shall sell and the Customer shall purchase the Material and/or Services in accordance with the details specified in these Terms and Conditions and in any quotation (Quotation) furnished to the Customer.

No variation of these Terms and Conditions shall binding, including any conditions communicated to Sirin Ltd at any time, in any context, unless otherwise confirmed in writing by authorised representative of Sirin Ltd.

Any advice or recommendation given by Sirin Ltd or its employees or agents as to the use or application of the Material or Services, which is not confirmed in writing by Sirin Ltd or in an accompanying instruction book or manual supplied by Sirin Ltd with the Material or Services, is acted upon entirely at the Customer's own risk.

4.Orders and Specifications

The Customer shall be responsible for ensuring that the Materials or Services ordered conform to his requirements.

Sirin Ltd reserves the right to make any changes in the specification of the Materials or Services ordered which are required to conform to any safety or statutory requirement, or which do not materially affect the quality or performance of the Materials or Services.

Orders may not be cancelled by the Customer, except with Sirin Ltd's agreement in writing, and subject to the Customer indemnifying Sirin Ltd fully against all loss, including loss of profit, costs, damages and expenses incurred by Sirin Ltd as result of cancellation.


The price for the Materials and Services shall be detailed in Quotation, or otherwise advised by Sirin Ltd, or otherwise published by Sirin Ltd.

Sirin Ltd reserves the right, by giving notice to the Customer at any time before the delivery, to increase the price of the Materials or Services, beyond that previously agreed or published, to reflect any increase to the costs of Sirin Ltd beyond Sirin Ltd's control.

Prices quoted or published are before the addition of Value Added Tax if otherwise is not indicated.


Payment is due within 30 days of invoice unless otherwise specified.

Failure to pay by the due date shall, without prejudice to any other right or remedy by Sirin Ltd, entitle Sirin Ltd to cancel the Agreement or suspend delivery of Materials or supply of Services, and to charge the Customer interest on the amount unpaid, from the due date until such time as it is paid, at 4% above the Barclays Bank prevailing rate.


Delivery shall be to the Customer normal place of business, or as otherwise agreed.

Sirin Ltd will deliver carriage paid within United Kingdom, by any method at its option.

All dates quoted for the delivery are approximate. Sirin Ltd shall not be liable for any delay in delivery, howsoever caused.

Where Sirin Ltd has agreed to deliver or install Materials and Services at the Customer's premises, any refusal of the Customer's customer to accept delivery or installation shall be deemed to be refusal by the Customer.

8.Warranties and Liability

Sirin Ltd does not seek to exclude or limit liability for death or personal injury resulting from negligence on the part of Sirin Ltd.

Materials supplied by Sirin Ltd shall benefit from and be limited to the manufacture's or third party licensor's warranties and terms and conditions, as the case may be.

Sirin Ltd warrants that its Services shall be performed with reasonable skill and care.

To the fullest extent permitted by law:

no liability shall be incurred by Sirin Ltd in respect of any representation  made by Sirin Ltd or its agents to the Customer or its agents before the Agreement was made, where such representation related or referred to in any way to the to the correspondence of the Materials or Services to any description, the quality of the Materials or Services or, the fitness of the Materials or Services for any purpose.

no liability shall be incurred by Sirin Ltd in respect of any express term off the Agreement, whether a condition, warranty or intermediate situation (including any liability arising from the breach such term) where it relates or refers in any way to the correspondence of the Materials or Services to any description, the quality of the Materials or Services or, the fitness of the Materials or Services for any purpose.

All implied terms, conditions or warranties, as to the correspondence of the Materials or Services to any description, to their satisfactory quality or their fitness for any purpose are hereby excluded from the Agreement.

No liability shall incurred by Sirin Ltd for any indirect loss, including loss of profits, goodwill or anticipating savings suffered by the Customer, or for any loss arising from any claim against the Customer by a third party.

Except for death or injury, the maximum amount payable for breach of contract or for negligence shall be GBP50,000.

Any claim by the Customer which as based on a defect in the quality or condition of the Materials must be notified to Sirin Ltd   within ten days of delivery to the Customer.

9.Risk and Property

Risk of damage to or loss of the Materials shall pass to the Customer at the time of delivery, or if the Customer wrongfully fails to take delivery, the time when Sirin Ltd has tendered delivery of the Materials.

Notwithstanding delivery, the passing of the risk to the Customer, and the Customer's payment obligations, property in the Materials shall only pass to the Customer on Sirin Ltd  being paid in cash or obtaining cleared funds for the full amount due, including for any services provided.

10.Customer insolvency

Sirin Ltd  may terminate this Agreement, and may suspend any further deliveries with immediate effect, if the Customer suffers, or threatens to suffer, any form of insolvency administration in any jurisdiction, or ceased or threatens to cease carry on business, or if Sirin Ltd  has reasonable believe to assume that the same is likely to arise. This right shall be without prejudice to any other right or remedy available to Sirin Ltd. In such situation, payment for any unpaid and delivered Materials already supplied shall become due immediately.

11.Force Majeure

Neither party shall be responsible for a breach of this Agreement for causes beyond its reasonable control.


This Agreement shall be deemed to have been made in England, and shall be subject to English law and the non exclusive jurisdiction of the English courts.

Thank You!